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Community Support Specialist

Gateway Unlimited Living is a mental health service company, currently looking for an experienced individual to fill the position of Job coach/Independent Living Skill (ILS) trainer, providing in-home and community-based services to individuals in the Twin Cities metro area.
The ideal candidate(s) must have obtained a BA/BS, or at least an AA in a social science-related field, in addition to demonstrating good background knowledge in employment services and providing ILS services.

Hours: flexible

This position is available for full-time (40 hours) or part-time (25-35 hours). The Job Coach/ILS Specialist is able to create their own schedule and is responsible for contacting clients to meet their desired number of hours each week.

Gateway Unlimited Living Provides the Following Services:

  • Independent Living Skills (ILS) training
  • In-Home Family Supports (IHFS)
  • Individualized Home Supports (IHS)
  • Individualized Community Living Supports (ICLS)
  • Employment Services (ESS, EDS, EES)
  • 24-Hour Emergency Services
  • Positive Support by Professional (previously Behavioral Support)

Required Job Responsibilities:

  • The ideal candidate must show a high level of independence in managing their own schedule.
  • Managing email every workday, remotely if needed
  • Keeping prompt communication with and contact with clients, staff, and support teams via email, phone, and occasionally text (per employee discretion).
  • Self-manage client and staff schedules ensuring all hour requirements are being met
  • Be on time for all scheduled visits, meetings, and appointments
  • Participate and write client 245D documents, support plans, etc.
  • Participate and write staff orientation and training records and evaluations
  • Completing all necessary documentation to assure compliance with all state and federal regulations. These may include but are not limited to: daily datasheet and clinic notes, attendance logs, time records, incident reports, behavior reports, accident reports, etc.
  • Collaborate individual schedules with the individuals or legal representatives/guardians.
  • Any other duties as may be assigned by the supervisor or Executive Program Director.

Required Skills and Knowledge:

  • Bachelor’s degree in Social Sciences or a related field is preferred.
  • AA degree with up to 3 years in either ILS or employment support services accepted
  • Valid driver’s license
  • Proof of proper vehicle insurance
  • Safe and reliable vehicle with the ability to transport clients, if needed
  • MUST pass Background Study and DHS Fingerprinting
  • Experience in areas of employment directly related to the performance of this job as included in the above job requirements
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Experience using GSuite (Gmail, Google Calendar, Google Sheets)
  • OneDrive experience preferred

Job Types: Full-time, Part-time

Pay: $18.50 – $20.00 per hour

COVID-19 considerations:
To keep our community-based staff as safe as possible Gateway provides all staff with masks, sanitizers, gloves, and other requested safety equipment.

Email your resume, contact info and the job title you are applying for to

Direct Support Professional

This position provides direct support to individuals in a group residential setting, who need assistance with activities of daily living, such as coaching and modeling for independent living, community engagement, and helping to model healthy living for better quality of life.

This position is responsible for ensuring that service is delivered in a caring and respectful manner, in accordance with relevant Gateway Unlimited Living policies and industry standards.

Services May Include:

  • Providing direct support services
  • Attend Gateway staff trainings (quarterly minimum)
  • Be on time to all scheduled shifts and meetings
  • Participate and write client’ 245D documents, support plans, etc.
  • Maintaining strict confidentiality for all consumer information, and facility operations
  • Completing all necessary documentation to assure compliance with all state and federal regulations. These may include, but are not limited to: daily data sheets and clinic notes, attendance logs, time records, incident reports, behavior reports, accident reports, seizure reports, etc.

Service Duties May Include:

  • Providing person-centered services
  • Know and respect the values of the people we support and facilitate their expression of choices in relation to what is important to them.
  • Be an advocate for the individuals we serve.
  • Encourage growth and recognize the autonomy of the individuals receiving services while also being attentive to reducing their risk of harm
  • Develop relationships with the individuals we support that are respectful, based on mutual trust, and that maintains professional boundaries
  • Address challenging behaviors proactively and respectfully.
  • Help individuals we support understand and express their rights and responsibilities.
  • Recognize that each individual we provide services to has potential for lifelong learning and growth.
  • Assist the individuals we support to understand their options and the possible consequences of their options as they relate to their physical and emotional health and wellbeing
  • Maintain competency in the profession through continued learning and attending and being an active participant in staff meetings and trainings
  • Assume responsibility and accountability for actions and decisions
  • Recognize the importance of modeling valued behaviors to co-workers, individuals receiving services, and the community at large
  • Practice responsible work habits
  • DAILY LIVING SKILLS – Training and/or assisting in routine housekeeping tasks, meal preparation, personal hygiene, administration of medications, dressing, and any other area of daily living including proper use of adaptive equipment and assistive devices, appliances, home safety, first aid and emergency procedures
  • SOCIALIZATION – Training and/or assisting with in community activities participation and establishing relationships with peers
  • COMMUNITY INTEGRATION – Instructing individuals in daily and community living skills in integrated settings. Included in these activities are shopping, church attendance, sports, club participation, etc.
  • MOBILITY – training or assisting geared toward ease of movement within the person’s living arrangements, use of adaptive aids and equipment, accessing transportation, independent travel or movement within the community
  • COMMUNICATION – building vocabularies, developing effective language expression, teaching listening skills, and using augmentative communication devices
  • BEHAVIOR SHAPING AND MANAGEMENT – training or assisting in appropriate expressions of emotions or desires, compliance, assertiveness, acquisition of socially appropriate behaviors, and reduction of inappropriate behaviors
  • SELF DIRECTION – identifying and responding to dangerous or threatening situations, and making decisions/choices affecting the individual’s life

Required Skills and Knowledge:

  • The ability to be aware of other people’s reactions and emotions
  • The ability to establish and maintain relationships
  • These positions require that all services be provided in a person-centered manner
  • The ability to apply reason and logic to identify strengths and weaknesses of solutions
  • The ability to identify problems and determine effective solutions
  • The ability to understand written and oral instructions
  • The ability to work independently and in cooperation with others
  • The ability to perform activities that use the whole body
  • The ability to observe and recognize changes in clients

Physical and Mental Demands:

  • Good physical and mental health.
  • Physical ability to stand, walk, use hands and fingers, reach, stoop, kneel, and crouch
  • Mental fortitude and stability to handle stress.
  • Physical and mental ability to drive a vehicle
  • Ability to lift a minimum of 25 pounds
  • Ability to communicate clearly with staff and consumers verbally or utilizing other effective means

Required Qualifications & Education:

  • Current valid driver’s license
  • Proof of proper vehicle insurance
  • High School Diploma/GED or higher`
  • MUST pass Background Study and DHS Fingerprinting
  • Experience in areas of employment directly related to the performance of this job as included in the above “Job Duties and Responsibilities”

Job Types: Full-time, Part-time

Pay: $16.00